Question 1

Is SKATE a factory or a trading company?

Accepted Answer

SKATE is a factory-direct manufacturer with two owned production bases — Beijing (60,000 m²) and Shandong (100,000 m²) — established in 1997. We do not resell third-party products; every window and door ships from our own aluminum extrusion, glass, and assembly lines.

Question 2

What is the minimum order quantity (MOQ)?

Accepted Answer

MOQ depends on the product line, profile series, and customization level. We work with both large-volume developers and smaller procurement teams — share your project scope in a quote request and our team will confirm feasible order quantities.

Question 3

What certifications do SKATE products hold?

Accepted Answer

SKATE products are certified to CE (Europe), NFRC and AAMA (North America), AS 2047 (Australia), ISO 9001:2015, and IGCC/IGMA glass standards. Full test reports and documentation are available to support your local building approval process.

Question 4

Can SKATE manufacture to custom sizes and specifications?

Accepted Answer

Yes. All SKATE windows and doors are made to order — custom dimensions, glazing configurations, hardware, colors, and finishes. We also produce specialty shapes including arches, circles, and trapezoids.

Question 5

What is the typical lead time for an export order?

Accepted Answer

Lead times vary by product complexity and order volume, typically ranging from 25–45 days after order confirmation and deposit. Our engineering team will confirm an exact schedule once your specification is finalized.

Question 6

Which countries does SKATE export to?

Accepted Answer

SKATE ships to more than 30 countries across North America, Europe, Australia, the Middle East, and beyond. Our export documentation and packaging are tailored to each destination's customs and building code requirements.

Question 7

Does SKATE offer OEM or ODM manufacturing?

Accepted Answer

Yes. We support OEM and ODM programs for window brands, distributors, and contractors, including custom profiles, private-label packaging, and documentation aligned to your market requirements. See our OEM & ODM solutions page for details.

Question 8

What materials are available — aluminum, uPVC, or wood?

Accepted Answer

SKATE manufactures in aluminum, vinyl (uPVC), and alu-clad wood. Each material is available across most product lines; our team can recommend the best fit based on your climate, budget, and design requirements.

Question 9

How is quality controlled before shipment?

Accepted Answer

Every order passes through a 3-stage inspection process: raw material inspection, in-production inspection, and pre-shipment inspection, with full photographic and documentation traceability for every container.

Question 10

How do I request a quote or technical proposal?

Accepted Answer

Submit your project details through our quote request form — including quantities, dimensions, performance requirements, and destination country. Our team responds with a detailed technical proposal within 24 business hours.

Frequently Asked Questions

Still have questions? Send us your project details.